Product & Service Guarantee

PRODUCT GUARANTEE

Just as we want you to be satisfied with your hair, we want you to be happy with the products you purchase. We will gladly accept returns for salon credit on any products within 30 days of purchase (credit for use on products only). We do not offer refunds on retail products.

SERVICE GUARANTEE

We always want you to be 100% satisfied with your services. If you are not 100% satisfied, we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services adjusted. Issues reported longer than 5 days will be assessed on a case by case basis.